How to Check Car Insurance Claim Status Online in India (2025 Guide)
Once you file a car insurance claim, the next important step is to track its progress. Thanks to digital services, most insurance companies in India allow you to check claim status online in just a few clicks. In this article, we’ll explain the different ways to check your car insurance claim status in 2025.
✅ Why Check Your Claim Status?
Tracking your claim helps you:
- Know whether your claim is approved, under process, or rejected
- Avoid delays in settlement
- Stay updated on required documents or survey reports
- Ensure transparency in the claim process
📌 Methods to Check Car Insurance Claim Status Online
1. Through Insurance Company’s Website
- Visit your insurer’s official website
- Go to the “Claims” or “Claim Status” section
- Enter details such as:
- Policy Number
- Claim Reference/Intimation Number
- Registered Mobile Number
- View the real-time status of your claim
2. Using Mobile App
Almost every top insurance company now offers a mobile app. Simply:
- Login with your registered number or email
- Go to “My Claims” section
- Track claim progress with status updates
3. Customer Care / Chatbot
You can also check claim status by:
- Calling the insurer’s toll-free number
- Chatting with customer care bots available on their website
- Providing claim reference number for instant updates
⚡ Claim Status Terminologies
- Registered – Claim request has been received
- Under Process – Survey and verification in progress
- Approved – Claim has been accepted
- Settled – Payment has been made / repair approved
- Rejected – Claim has been denied (reason mentioned)
🚀 Pro Tips for Smooth Tracking
- Always note down your claim reference number
- Keep policy number and registered mobile handy
- Use mobile app notifications for instant updates
- Contact customer support if claim is stuck too long
🔍 Final Thoughts
Checking your car insurance claim status online is quick and simple. Whether you use the company’s website, mobile app, or helpline, staying updated ensures faster claim settlement. Always keep your documents ready to avoid unnecessary delays.
